Company: Cheezious
Department: Learning & Development
Position: Manager – Learning & Development
Experience: 5–8 Years
Employment Type: Full-Time
Last Date to Apply: 25th September, 2026
Job Description
Role Purpose
To design, develop, implement and continuously improve the L&D strategy, ensuring that employees across restaurants, customer care, operations and support functions have the right knowledge, skills and leadership capabilities to deliver business objectives.
Key Responsibilities
- Develop & execute annual L&D plan & training calendar
- Conduct training needs analysis (TNA)
- Design role-based training programs (operations, food safety, customer service, leadership, etc.)
- Manage onboarding & new employee orientation
- Build management & leadership development programs
- Set up train-the-trainer (TOT) program
- Develop competency framework & certification standards
- Manage LMS / digital learning & training records
- Monitor training effectiveness & link with business KPIs
- Coordinate with external vendors & manage training budget
- Support career development & internal mobility
- Ensure compliance with policies, food safety & HSE standards
Requirements
Education
- Bachelor’s / Master’s degree in HR, Business Administration, Management, Education, Organizational Psychology or related field.
- Professional certification in L&D/HR will be an advantage.
Experience
- 5–8 years of relevant experience, preferably in QSR, restaurant, retail, FMCG or hospitality.
- Minimum 2–3 years in a Learning & Development / Training managerial or supervisory role.\
How to Apply
Interested candidates are encouraged to apply and take the next step in their career with Cheezious.
📧 Email: [email protected]
📅 Application Deadline: 25th September, 2026
Your Skills Can Make a Difference.