Professional Selling Techniques (Two days)

This program is designed to provide the salespeople the essential framework, new skills and effective business tools they need make their efforts more focused and be able to deliver top notch results.
 

Objective

• Proactively manage their sales activities for existing and potential customers

• Understand the customer's true business needs

• Be able to overcome objections

• How to plan for and execute closing the sale with confidence
   

Content

• Professional selling

  • What is professional selling

• Preparation

  • 4 steps method for interview preparation

  • objective setting and monitoring

  • making the first move

  • initiating contact by email and telephone

• Sales interview

  • managing and leading the interview

  • delivering motivational sales solutions

  • planning for/handling objections successfully

• After sales management

  • from sales relationship to true partnership

  • protecting your customers from your competitors

Learning Outcome

• ability to manage their sales activities for existing and potential customers

• be able to determine customer's needs

• Deal with objections

• Planning and closing the sale

Who should attend
Essential for all sales people, who are either new to their roles or about to move into sales positions or those who have not undertaken any formal sales training in the past.

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