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Business Etiquette is about the little things that count.
The words are simple but the impact they make is powerful.
The ability to handle yourself appropriately and confidently
outweighs even your technical skills. This holds immense
truth and power in the competitive world of business-where
the little niceties help in gaining an edge over the others.
The little things in Business Etiquette e.g. interacting
appropriately with internal and external customers and
senior colleagues; dining etiquette, telephone etiquettes,
grooming, yes-they help to set you apart as a polished and
practiced professional.
Objective
To equip the participants with business etiquettes that
will create a professional corporate image and leave a
positive lasting impression of their organization.
Content
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Art of greeting
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Art of introductions
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Art of sitting, standing, walking (Role play)
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Confidence building
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Voice Modulation-Accent training-Pronunciation
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Body language
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Dress code- the Art of dressing
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Hygiene and sanitation
Learning Outcome
Increased confidence in participants to sell and present
their ideas and products to any member of the corporate
world.
Who should attend
All working professional who are involved with the
customers.
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