Goal Setting & Performance Management (Two days)

Evaluating employee performance is a key responsibility of managers. Performance appraisals, a powerful tool, provide documented feedback on an employee's level of performance. They help determine continued employment, promotion, transfer, bonuses, and pay raises, and allow for improved communications between managers and employees. The actual performance appraisal documents become part of an employee's permanent record and can greatly influence lives and careers.

The aim of this training is to assist supervisors to understand how to properly manage and document the performance of those who report to them for employee motivation, performance, and productivity.

Objective
By the end of the workshop, the participants will be able to

• Describe common mistakes in the performance appraisal process

• State the importance of establishing clear expectations

• Explain various methods of performance appraisal

• Conduct appraisals that increase employee motivation and work performance

• Provide effective performance appraisals feedback to employees

• Understand how to design employee development plan for improved job performance

Content

• Overview of the performance appraisal process

  • What employees want from the evaluation process

  • What the company/organization wants from the evaluation process

  • Common mistakes when conducting performance appraisals

• Methods of Performance Appraisal

  • Traditional method of performance appraisals

  • Modern method of performance appraisals

• Identification of employee performance factors with standards

  • Establishing expectations

  • Meeting job performance standards and goals

  • Preparing employees for a performance appraisal

• Implementing meaningful performance appraisals

  • Gathering documentation to verify performance

  • Guidelines for developing the written appraisal

  • Responding to employee reactions

• Providing effective performance feedback

  • Types of feedback

  • How to provide and document feedback

  • Conducting the appraisal review session

• Creating an Individual Development Plan (IDP)

  • How to prepare and continue institutional development program of employees

Learning outcome
After the completion of this workshop the participants will be in a better position to help employees develop SMART performance goals and properly manage and document the performance of those who report to them for employee motivation, performance, and productivity.

Who should attend
The training workshop is designed for managers and supervisors who are (or who will be) expected to conduct employee performance appraisals. The training will be useful for participants from industry, social sector and development organizations, academia, international funding agencies, NGOs, consultants, and public organizations.

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