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Building better coaching skills in managers can help
bring about a real difference. Coaching leads to initiative
and motivation. Coaching develops a solutions oriented
attitude rather than problems and avoidance.
Objectives
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Learn powerful and effective techniques that help
you seize daily coaching situations.
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Learn how to make the traditional switch from
"Command and Control" style management to collaborative
and supportive coaching
Content
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What Is Coaching All About?
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What Is Your Current Managerial Style?
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How to Give & Receive Feedback
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Coaching Models & Templates (including GROW model)
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Communication Skills for Coaches
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Action Planning & Close
Learning Outcome
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You will go away with a thorough understanding of
the principles of coaching and management styles
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You will go away with coaching models that they can
use back in the workplace
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You will understand the importance of ownership and
how to take ownership of staff development and
continuous improvement.
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You will learn “What to say” and “How to say it”
when providing feedback to staff.
You will be able to prepare, deliver and review
coaching sessions so that they continually improve
Who should attend
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Managers responsible for the development of others
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Team leaders and supervisors who want to get the
best out of their people
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Line managers who want a structured and effective
method of performing their monthly one to ones
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Line managers who want to develop their staff in
their current role and also longer term
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